Paytm — Refunded my money

Address: 500016

Dear Sir, Wanted to Inform you that
I have transfered 5000rs to my paytm apps from 24\12\2016
to my icici bank
But i got failed, But debited 5000rs from my bank account'
please help, already complaint him but not responding.
probulem issued date -24\12\2016
my reg mo- [protected]
my transaction order no- [protected]
cc transaction no- [protected]