Paytm — Return money not received in bank account

Address: Surat, Gujarat, 395006

Website: Paytm

Dear sir..
My name is jepin dudhat from surat, gujarat.
My mobile no. [protected]
I have purchase puma slipper at 15 april 2016. But due to network problem.. 334 rupees cut in my bank account... But order have not process...but 334 rupees not add in my bank account.
So pls give information.. When i get back my money.