Paytm — Where is my order

Address: Jodhpur, Rajasthan, 342011

Sir i ordered orpat OHM-207 handblender on 20Apr 16 with order no.[protected].Its delivery date was 28 Apr 16 but it is not delivered till now.I hv already paid full amount of item.But now the status of item is showing delivered but not received to me actually. I am raising queries since 29 apr 16 but not getting my product or refunded back my money.Even i hv asked my neighbors also about the delivery of my product. Sir pls look into the matter.