[Resolved]  Pepsico India — bad quality

Address: 141002

Pfa

This is to bring in your kind attention that i purchased a packet o[censored]ncle chips today. (20 rs. Packet, green one)
Pictures are attached herewith.
I could not even help myself from sending it across to you so that necessary action be taken asap. And sharing it with other regulatory bodies.
What i found was literally shocking. I could not believe my eyes at. First found the taste of the chips quite odd and i had the feeling of chewing something rubbery/chewing gum.
After 3-4 chips, what i found was that a green substance was there on 1 chip. Its looking kind of rubber. I can not find the word what is it in actual.
It's too hard to imagine for me its a pepsico brand. I think the first-ever thing like this happened in life. Matter of shame. Such quality standards. I do not even know how dangerous could it have been to eat that particular piece. I still have that complete packet with me for you to get it checked out in case you need the same.
Sorry to say but its a disgrace. This is not done. I am still struggling to find an apt word for the case. Should i use rotten, infected, substandard, expired, bad? What should i use, its the worst case!
I am also attaching the relevant details in the images below.

Please do the needful asap and keep me posted.
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Nov 13, 2019
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2019
PepsiCo India Customer Care's response
Hi Sahilgarg04, we request you to share your contact details with us at consumer.[protected]@pepsico.com, so we can connect with you please.
 
1 Comment

Comments

We found the quantities not sufficient as per the cost. There were more broken pieces in the pack.

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