[Resolved]  Pepsico India — Tropicana juice

Hi,
Product: tropicana juice box...
This is happening for the 5th or 6th time, that whenever we r opening the (Outised) green cap it is sealed, however, when we check inside, either the inside (Silver) seal is broken or not there at all... Pls look into the matter... Looks like someone is fiddling and adultrating the boxes...
We r observing this grin the last couple of months, previously the boxes used to have the silver seal as well as the green sealed cap
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Aug 12, 2021
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2020
PepsiCo India Customer Care's response
Hi Josephiline D'souza, Please note that we have recently changed the closure of Tropicana Tetra packs to a new one which does not have the ring pull as earlier. The cutter inside the closure breaks the seal of the pack when the cap is unscrewed. The info is printed on the pack as NEW ONE-TWIST CAP.

 
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