Philips India — headphones replacement.

Address: 400092

I had submitted my headphones for replacement with reference no tc[protected] on 17th september 2019 they told me i will get my headphones within 15 days, when i called them after the tenure of 15 days no one was picking the calls (Miraroad philips service center in razaz mall) so i contacted the customer service they told me to contact brijesh the head of area i called him he said it will max take more 7 days n then forgot to call back when i called him back today he said nai aya tho hum kya kare aur 7 ya 10 din lagega quite irresponsible and lame language he was using so i called the customer service again and asked for an complain email id to which he (Subod named guy who called brijesh as sir in every second line) gave me customer support i'd and told me to mention other tc number n not the original one which i got through msg which means things are not right with philips and people too, philips is becoming a bakda company stop trusting it guys now there are many competitive options