Philips India — Infrared lamp servicing

I have Philips Infrared Lamp for mascular pain. It is not working may be fused. I need to know service center of the Philips in Pune which can do this. At the same time, I want to know, if they are selling such Lamps in Pune, and where?

I am after this for past two months. I am not getting any mailing assistance on their web site. All the customer service numbers do not give any correct information. If by chance you happen to talk to their executive, they do not know this product and simply direct to other number. This agin no body lifts and you get fed up.

I do not know how come they have such third class service and complaint resolution system. web site does not mention about this lamp.

I think it is foolish to buy the Philips products.

uday mahajani
Pune