Philips India — led smart tv is not working fine from past one month

Address: RZ J-Block,20/230, West Sagar-Pur, New Delhi, Delhi, 110046

Hi team,

Its been almost a month now that my phillips led 42inches stopped working. It stopped work in the first week of may and for a week i tried contacting through every possible i. E. Email, customer service number. But didnt had any success reaching you. Finally i went back to vijay sales from where i purchased this product. They guided me to register a complaint via sms. On 13th may i reguster a complaint via sms and a service man came for a visit. He said all the possible bad words about the company he can and asked me to get this repair from outside and the part wont be available at all. I insisted him that i can wait. He said it may get done by month end. I called him today and started talking bad about the company again and provide me area manager number... The moment i provide him the complaint number he did the same thing i. E. Started saying bad about company and asked me to get this repair from outside. Now i request you to please help me else i have to take some legal action and i really dont want to take such action. I will be waiting for your response. Thank you.