Philips India — led tv 32" complaint

Address: New Delhi, Delhi, 110086

Hi team,

I have submitted my complaint on 1 feb 2019 my complaint no. Del[protected]. Agent came to my house and said that sound speaker issue and we need to replace it. So we raised request for speaker, i paid the service charge that time only also contacted service team for same.

Till today i have not received any part arrival message and i have been trying to contact local dealer and he always says more days required and not telling me the fixed date. My service dealer name is mukesh electronics.

Dont bother about the customer complaints and solve or reply. I had very bad experience with philips. I will not suggest anyone to buy. I had called mr rupesh your manager. He told me call on the numbers and even they did not reply on emails... But they couldnt pick the call. Its very bad. Please take some necessary action.

And sir there is a extra issue of me i have purchase my led tv 32" with 5 years extended warranty and have a warranty card and original purchase bill. My purchase dated is 10.11.2015. But the executive of mukesh electronics say to me my tv is not in warranty. Sir please give me the suggestion today i visit you head office gurgaon branch

Regards
Gopal [protected]