Philips India — led tv is not working fine from last 6 month - display issue

Pavan_verma

from Ankleshwar, Gujarat

Jun 30, 2019

Address: #507, Chandrama-A, DSK Vishwa, Dhayari, Pune, Maharashtra, 411041

I have a philips '40pfl3750' model led tv. This has 5 years of warranty. Please check the attached document with warranty card invoice and my complaint details.

My tv is not working from a long time getting blue line in ll the sides. So i raised complaint for this. They sent service engineer to analyse my issue and he took 1000 as a visiting charge. Although my tv is still under warranty.

After that i am following with philips team in all places (Call, mail twitter) but did not get proper response from them. They are just tring to manupulate it. They are asking same information again n again and it is still going on.

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Philips India customer support has been notified about the posted complaint.

Nov 08, 2019

Updated by Pavan_verma This issue is still not resolved, Philips team is asking 1000 visit charge multiple times for the same problem. I don't know who has marked it as resolved.

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Comments

ankeesha pankaj

from Mumbai, Maharashtra

Jul 8, 2019

My induction is not working..it suddenly stopped working while preparing food in morning. The switches are not working.. the problem has already been happened twice in past which was repaired . The problwm is recurrent .kindly arrange service engineer for its repair as soon as possible to my address Aiims raipur, chattisgarh, 492099.

Sanjay ganar

from Sangli, Maharashtra

Jul 8, 2019

Philps led. to not working. When power on. logo. is displayed for. a. second. and diplay is off. Sound ok. Tried plug and unplug no. impvoment. Traid. Calling your service center. On excetivr free to attained call