Philips India — no support from customer care

Address: 3/80, Sai Prasad, 90 Feet Road, Ghatkopar East, Mumbai City, Maharashtra, 400075

I own a philips 42inch led tv with a 5 years warranty. That tv has been giving problems since quite some time. Service centre temporarily fixed the issue but the same issue kept arising. They then ordered a panel which i was later informed after 3 months that, the panel is not available. I had to re-register the complaint and i was told that i will be getting a refund but after repeated intimation and submission of documents, philips consumer care hasn't replied to a single email that i had sent them. This is very poor service from them considering that i had spend around 50, 000 for the tv and over 3000 for repairs which i had to pay even though the tv is covered under warranty.