Philips India — philips led tv

Address: 700120

Hi,
I am Bal Krishna Mishra, i have purchase a 32 inch TV on 03/07/2016 with three years Warranty, on 21 st nov my TV's Display does not working, i contacted on customer care no.[protected], first they behave rudely with me with an unprofessional way, but when i requested they lodge my complaint and told me that within 72 hrs. service person will visit your place to repair the TV, but after 72 hrs. nobody was come and when i call again to customer care my call was cancelled without any reason, but i recieve a call from another and person was told me that if you want to repair your tv, pay rs. 5000 and it will be repaired .. but dont ready for this, . after that again i lodge my complaint but again same thing happen.my call was cancelled. again i lodge complain again it was cancelled.. again and again.. minimum 7-8 times i have lodge complaint but each and every time its get cancelled without any reason. even i didnt get a call from service centre or person, ..
when i force customer car give me the no. of service centre, , , of PRO CARE, mr. Nilanjan Das.. Mobile no.[protected] but when i call this no. its a wrong no. given by customer care..
now what to do i dont know... i dont understand why this is happen..

thanks
bal krishna mishra