Philips India — philips mixer grinder hl7707 hullfish 750w

Purchased the above product from ambience mall Vasant Kunj (store id- A042) recently. On first opening I tried the dry grinder to grind coriander seeds. The machine made extraordinary noise and it didn’t grind. The blades seem to be blunt. We went back to return the product to Chroma store expecting them to either refund or replace the faulty machine. But they refused to do so saying that the product is opened. The sales invoice id is[protected]. We request Philips to do the satisfactory replacement or refund our money.
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Motar fitting not in proper manner, motar create sound not smooth, we believe in your company name the performance not has par your goodwill?... Pls reply soon.

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