Philips India — philips speaker mms4545b faulty product

Address: Flat No. 502, PNR colony, Aminpur, Chandanagar, Hyderabad 502032, Hyderabad, Andhra Pradesh, 502032

I purchased philips mms4545b from reliance digital, soon after i connected the speakers at home see that it is faulty. Have raised a complain with philips & after couple of days sent the technician which he did nothing by just giving temp fix & soon after he left problem reoccur. Also the behaviour of that technician was so rude as if he was doing a favor by selling the speaker. Hence i am being following up with philips for more than two weeks sent multiple emails, calls etc but not positive response. Seriously its very sad & waste of time by following like this, sometimes i feel like that i lost my money. But still keeping hopes by raising the complain here so that atleast the speakers will be replaced or money will be given back. Hoping for the best. Please support & assist.