Philips India — poor after sales service

Address: Hyderabad, Andhra Pradesh, 500005

I have registered a complaint on 2nd of august 2019, due to my induction was not working & in warranty period, after that tom & jerry chase starts, customer care executives constantly saying only one thing, that u will get the resolution in 24 hours bla bla bla.
But they closed my complaint on their own & created a new one after a week by their own...
No one is ready to call or respond from their service center

The following complaint i have registered on 2nd of august, which they closed on their own.

"dear mr/mrs mohammad iqbal, your philips product service request 60-[protected] has status service in process and technician is assigned."

The following complaint they have created on their own after closing my previous complaint on 10th of august,

"dear mr/mrs mohammad mohammad iqbal, your philips product service request 60-[protected] has status service in process and technician is assigned."

But until now they r making us fool only.. & not getting any resolution,
I'm in a shock that such a big company like philips giving poor service like any other local brands

Kindly help...