Philips India — replace of panel

Address: At-Mathasahi, Po/Dist/Ps-Bhadrak., Bhadrak, Odisha, 756100

Madam/Sir,
Most respectfully I am here by inform you that I am your branded customer since 30 years but unfortunately I am really fade up due to non satisfaction towards customer service.P.C.Electronics which is situated at Balasore District under state Odisha.There behavior towards customer is very pathetic.A ladies who always receives phone calls of customers & use slangs while communicating with customer.Actually my phillips TV display was got affected.I have intimated him earlier in the mean while they have sent an inefficient technician who doesn't know how display board is perfectly fit.He is a fickle minded fellow who came at 9.00pm on DTD.27.06.2019 & fitted the display board inefficiently & take Rs 5, 800.00(Five thousand eight hundred only) from my sister & gave commitment that i'll come tomorrow & solve your problem completely.But he doesn't come & put my number in rejection list.I am unable to contact him.After that I have immediately intimated to P.C.Electronics.But she didn't care a single word of mine.I am both mentally & financially harassed due to their fraudulent attitude.Finally I have decided to lodge an FIR against him.Please kindly help me how can my problem will be solve as quick as possible.
Yours faithfully,
Er.Ashwini Kumar Sahu
N.B.=Attachment of Bill