Philips — led tv not working so tv repair or replacement

Address: H.no 17 gali no 2 bihari pur near crpf camp delhi, New Delhi, Delhi, 110094

30/10/2016 i was purchase philips led tv39pfl6570-ddb smart tv addaaaa 5 year warranty last 2 month above tv not working i was complaint registered 1/4/2019 and pay 950rs customer care madam saying one week one week and your technical person saying i have no idea your tv call by customer care service and your service person is poor service provided your name is worldwide but your service is very poor but tv not repair or replace i waiting long time please understand my problem