Philips Tv — regarding refund amount

Address: Bangalore, Karnataka, 560061

Sir i am sampath facing problem from Philips company is is not responding at all from six months my TV is not working and I complained to consumer care but they checked and said it has board problem they said they will provide refund till now no response complained date[protected] but still now my issue is not resolved I call to customer care they say sir your problem will be resolved within 48 hours but till now it's being repeatedly telling the same but I don't know my issue will be resolved or not please provide solution's to this
Registered mobile number :[protected]