[Resolved]  Pizza Hut India — 30 minutes or free- late delivery

Address: Thanisandra, Bangalore, Bangalore, Karnataka, 560077

I ordered the pizza from elements mall, bangalore at 12:20 pm.
The pizza was supposed to be delivered at 12:50 pm. The store executive calls up and says that the pizza delivery would be late by another hour and on being asked about the 30 minutes or free - says that she's it's not possible.
I call their customer service twice and the person on the phone assures me that i'd get a call from their store manager.
This has happened earlier and i've not complained by they should not make promises when they can't stand by it
Order number 15333317
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Aug 7, 2021
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Nov 02, 2019
Updated by NayanaHugar
They sent a complementary dish
 
1 Comment

Comments

Dear Nayana,

We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

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