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Pizza Hut India Complaints & Reviews

1.7
Updated: Nov 10, 2024
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Pizza Hut India reviews & complaints(2677)

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A
Amanali siddiqui
Nov 10, 2024
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Stale half toppings missing unedible pizza delivered

Address: Saharaganj mall, Hazratganj,Lucknow

The pizza i recived had half of the toppings off fallen on the box it was in a disastrous state. It was also stale and i felt puking after eating. Delivery partner called 7 times. Other pizza had toppings missing. Nawabi murg pizza had toppings spilt and awesome american had missing toppings the sauce. Base was stale....
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Ritexh07
Sep 29, 2024
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Payment done but order not registered

I made a payment of ₹600 at pizza hut, but the money got deducted yet the order wasn't placed. Rhe money hasn't been refunded to my account yet. Worst service ever....
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bhagyashri pachadkar
Aug 16, 2024
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Not recived the pizza order

Address: 403 atul projects india pvt ltd trade avenue suren road chakala

Order date 14.08.2024 Time 17:04 to VPA pizzahut363.[protected]@icici ref no.[protected]...
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kavyapujari
Jul 20, 2024
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Payment done but order not reflecting

Address: gokuldham goregaon east mumbai

Payment made but order was not reflecting...
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Health24/7
from Gurugram, Haryana
Jun 18, 2024
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Plastic In My Pizza

Address: Golf Course Road Gurgaon Sec 53

I have ordered Pizza from Pizza Hut on 28th April 2024 via Zomato App from Central Plaza Gurgaon, when i recieved it was almost cold. When we started having Pizza we suddenly found some unconsumable particle in food which was PLASTIC .We quickly thrown that piece and taken before that took pictures for proof. I was started having chest pain and vomiting . we Consulted our doctor and took medical treatment. I raised complaint to zomato and...
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Saket Ratnu
Jun 13, 2024
Jun 13, 2024
This thread was updated on Jun 13, 2024
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late home delivery and wrong pizza

Address: Pizza Hut Jaipur - Vidhyadhar Nagar Hut, Pizza Hut, Shop No. 39&40, City Star Complex, Jaipur, Rajasthan, 302039, 9873143984

Ordered pizza on 30th may 2024, it was my bday and I had my friends come over. I ordered pizza at 11:44 am but received the same on 1:15 pm. Not only it was above your 30 mins policy but it was 1 hr and 30 mins late. I invited 10 people and ordered from many other places as per their wishes they all delivered from 25 mins. to 40 mins. My friends did not have much time so they left for work. I was totally devastated that too on my bday. Who...
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rishranjan
from Jamshedpur, Jharkhand
Jun 12, 2024
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Address: Hyderabad

Order number[protected]
This order failed due to app's issue, 61.46 was deducted and after contacting pizza hut's customer care, I was told that the money will be refunded in 48 hours. It has already been 3 days and I have not received my money.
Pizza Hut India customer support has been notified about the posted complaint.
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    Address: Windsor Estate, Kalyani Nagar Pune

    I have ordered Pizza at 10.11 P.M from Pizza Hut through Swiggy in Pune and didn't receive the pizza after 4 long hours too and they keep on saying that you will shortly get your order but i was unable to get it from them. they also changed the timer and it had showing 11 minutes then when it came to 5 minutes remaining, they used to reset it to again 11 then later it became 18 minutes then so and it was started from 9 minutes waiting. I...
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    H
    Harsha Khanvilkar
    from DOMBIVLI, Maharashtra
    Jun 8, 2024
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    Address: 2nd floor, Inorbit Mall, Railway Station, near Vashi, Sector 30A, Vashi, Navi Mumbai, Maharashtra 400705

    Want to complain about the issue of refund policy of pizza hut as we ordered the pizza from the pizza hut application and amount we paid online through paytm and amount got deducted but order didn't got placed and we asked in store but they are not responding properly and nor the customer Support Executive
    Pizza Hut India customer support has been notified about the posted complaint.
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      A
      arshadkhan5
      from MUMBAI, Maharashtra
      Jun 3, 2024
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      Unable to get invoice copy

      Address: cars24 pvt limited sakinaka andheri east

      His regards a bulk co-operate order given by me for my team member dated 21/01/2024 time 14.14.On the day of order I have clearly told to share the invoice copy on email but the team at the Andheri east store have not done the same.
      They have provided me the hard copy, But due to my travel plan abroad on official trip could not claim the amount for the order, Since I am back to the country the invoice copy is faded and is not visible,...
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      R
      Rakesh Kini 17
      from Bengaluru, Karnataka
      May 29, 2024
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      I ahd placed an order on their website on 12th May 2024. However the outlet to deliver was a far away one. So me over a conference call with the store and their customer care mutually agreed to have the order cancelled. The store manager (Mr. ARMUGAM) assured me that the full amount will be refunded to me in 4 working days.
      Today 29th May it's still not done. When I call customer care they ask me to call the store. The store manager doesn't answer the calls any more. And my money is gone. I have been cheated. Please help
      Pizza Hut India customer support has been notified about the posted complaint.
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        D
        dhakanparik
        from Delhi, Delhi
        May 28, 2024
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        Address: Pizza Hut, West side Near Raiya circle, Rajkot

        On 18th May, I paid amount two times and they said payment failed one time. but my amount was debited 2 times. Even I complained many times but they just said I talked to technical team and they will call you. Also I am going to consumer care because of nobody resolve this issue. I have the evidence and both receipt
        Pizza Hut India customer support has been notified about the posted complaint.
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          U
          utkarshpatil
          from Pune, Maharashtra
          May 17, 2024
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          delayed delivery

          Had a horrible experience with Pizza Hut delivery. On 16th May 2024 at 8.21pm I had ordered from your Sasane Nagar store. It took more time than usual to get the order to the Waiting for Delivery status. Ideally the order should be delivered within 30 mins but I have waited almost an hour but there was no update on your app and no phone call from the store.

          I tried calling the store but was not able to connect and getting a...
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          S
          shanaia
          May 15, 2024
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          This is my official complaint to pizza hut, i have been chasing your customer care support for the refund but I am getting no resolutions.

          I ordered an pizza 10 days back on 24th Arpil 2024 due to some technical issue at pizza hut’ end my 462 rs was stuck.
          I re ordered but i didnt got my 462 rs refund this has happened to me twice now.

          I am chasing pizza hut from last 10 days still i am unable to get the refund
          Please treat this as a warning if I don’t get my my refund in next two days then I will raise a official complaint in consumer court

          Your can track my order from my number [protected]
          Pizza Hut India customer support has been notified about the posted complaint.
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            A
            Aditya BikramMukherjee
            from Raipur, Chhattisgarh
            Apr 11, 2024
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            Address: C-1/61 Sec -7 New Rajendra Nagar PO Ravigram Raipur (CG)

            I had ordered pizza hut app and after waiting for 1 hour recieved a call from them saying they aren't able to deliver and have cancelled the ordered .. It's 11 April today and all this happened on 4th of April and it's been 7 days and I haven't received the refund amount of 710 ..Tried contacting them but no response...didn't expect this from pizza hut ...
            Pizza Hut India customer support has been notified about the posted complaint.
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              R
              Ramesh Vino
              Mar 23, 2024
              Mar 23, 2024
              This thread was updated on Mar 23, 2024
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              Dine in Worst experience with dry old non ordered pizza

              Address: lower basement ascendas park square mall whitefield bangalore 560066

              I had been to pizza hut bangalore park square mall, on 22march2024 7:30pm.

              ordered for about 1001.85 INR, we waited for almost 2 hour. (order number : [protected])
              the person is focusing on online orders delivery etc and not on dine in people.

              after an hour he is coming old dry pizza, not what we ordered and saying only this is there.

              what a worst experience with pizza hut i faced.br...
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              S
              siva3learn
              from Chennai, Tamil Nadu
              Mar 15, 2024
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              Money not Refund

              Address: Chennai

              HI,

              I have order two pizzas with the cost of 617/- n Pizzahut (Marina Mall outlet, Egattur, Chennai) on 12th March. I have gave my Pizza hut voucher 500/- to redeem and after paid 117/- extra amount with my credit card. They took order and asking wait we will serve in 10 min. After 5 min they came and voucher is not accepting and my credit card amount will refund in 24hrs but as of now no refund and when I try to redeem the...
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              N
              Naveen Kumar walia
              Feb 28, 2024
              Mar 16, 2024
              This thread was updated on Mar 16, 2024
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              Wrong delivery and miss behave

              Address: House no 521, preet calony

              Worng dilivery and miss behaved...
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              S
              Sana124
              from Hyderabad, Telangana
              Feb 23, 2024
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              Delivery late always

              I have placed the order at 2:13 where estimated delivery time was 2:43 and when i get connected to store by their customer service team, store said they received the order to prepare at 2:43. And then they modified estimated time to 2:57 and delivered the pizza to me at 3:30. So it took for them to deliver they pizza of about more than 1hour...
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              Sana124
              from Hyderabad, Telangana
              Feb 23, 2024
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              Late delivery always

              Address: Hyderabad, Telangana

              I have placed the order at 2:13 where estimated delivery time was 2:43 and when i get connected to store by their customer service team, store said they received the order to prepare at 2:43. And then they modified estimated time to 2:57 and delivered the pizza to me at 3:30....
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