[Resolved]  Pizza Hut India — Payment twice - no refund - zomato order

Dear Sir,

On 24th may 23 we have given an order thru zomato for a Pizza ( Pizza Hut ) for Rs. 650.34. Please note that the order has been done thru zomato app registered in [protected] & payment has been done thru Paytm UPI [protected]. But immediately message came that the refund has been processed and it will reflect in your account right now. Again the order has been done from the same and this time the payment has been done from the same paytm no., where it was ordered. But the payment done 1st has not been refunded till date. The payment detail are attached for your ready reference.

It is therefore requested to you kindly refund the amount.

Regards.

Praveen Fuloria
[protected]
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May 26, 2023
Complaint marked as Resolved 
Against this complaint what is the reference no and when I will get the refund
Pizza Hut India customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear Praveen,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
Dear Team,

Refer to above complaint regarding twice payment of Rs. 650/- on 24.05.23 against purchase of Pizza thru Zomato which has not been refunded till yet. As per your advise given herewith my mail ID & contact no.

praveen.[protected]@gmail.com
[protected]

Kindly look into the matter & please resolved the same with immediate effect.

Regards.

P.Fuloria
[protected]

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