[Resolved] Pizza Hut India — Amount deducted twice for an order which is not placed: No refund yet

amkalsi

Aug 10, 2022

Address: Pizza hut, Shop Number - 7, 4th Floor, Pavillion Mall, Civil Lines, Ludhiana - 141001, Near Fountain Chowk

Hi, I made an order of Rs 250.95 at the Pizza hut outlet in Pavilion Mall Ludhiana on 15/07/2022. The amount was deducted from my account but the order was not placed due to "Response time issues". I tried again but it failed. So in the total amount of Rs 250.95 + Rs 250.95 was deducted with PTRN nos: 66279189 and 66278828. I was in touch with a person at the outlet who assured me that money would be back in my account within 14-21 working days which didn't happen. Please refund my money back.

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Dec 25, 2022

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2022

Pizza Hut India Customer Care's response Dear Amkalsi,

We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut