Pizza Hut India — Burnt Food from Pizza Hut

PreetiK001

Jan 3, 2024

Address: Mango, Jamshedpur

On 29th December, I ordered two pizzas from Mango, Jamshedpur branch via Swiggy.

I was appalled to see the state of Pizzas as they were completely burnt out and not in the state to be eaten.

We had to discard those pizzas and raise complaint with Swiggy. To our surprise we only received 120 rs refund whereas we paid 600+ rs.

I am requesting for a full refund but Swiggy is denying the same and Pizaa Hut is non responsive.

Order: [protected]

+4 photos

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Comments

Swiggy Customer Care

from Bengaluru, Karnataka

Jan 9, 2024

Hi Preetik, we are sorry to make you feel bad. We never want to leave our patrons to feel bad. Please write more about your experience at [protected]@swiggy.in with your order Id, so that we can make it up to you.