Pizza Hut India — Carelessness of the restaurant

Regarding the order placed on 6May2022.
My registered no : [protected]

I have placed my order from pizza hut app, it was to be delivered to me at 8:55 Pm, but it was not delivered to me, while on the app it showed me delivered. After 5 mins i got a call from a man enquiring about the address where the order has to be delivered. I asked about his location, and he informed me that he was at the restaurant itself. I received my order after 50 mins and that too from some random swiggy guy wearing the swiggy uniform . At my enquiry he accepts he was a swiggy delivery guy.

I don’t believe pizza hut have any right to hand over my order to some random guy to deliver it to me. This could lead to some serious adulteration with my food.
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Pizza Hut India customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear Customer(DrGarvitAgg),

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
Dear Dr. Garvit,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut

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