[Resolved]  Pizza Hut India — Failing to refund the money after cancelling the order

Date of the Incident - 22-May-2022
Consumer Name - anil ks
ordered pizza from pizzahut website on 22May2022, payment was also made online thru' paytm and that order was cancelled. called the pizzahut twice and they say still the refund request has not been raised.
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Jul 4, 2022
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Verified Support
May 31, 2022
Pizza Hut India Customer Care's response
Dear AnilKS1,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
Jun 01, 2022
Updated by AnilKS1
I have updated the details on the FB link, here are the details again - Phone - [protected], Email - Anil.[protected]@gmail.com, Store - Jayanagar Bangalore. Resolve this asap.
Verified Support
Jun 02, 2022
Pizza Hut India Customer Care's response
Dear AnilKS1,

Thanks for sharing the requisite details. We have escalated your concern to our team and will share an update with you soon.

Regards,
Team Pizza Hut
 
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