Pizza Hut India — fraud pizza hut

Address:

Pune, Maharashtra, 411038

I placed an online order of amount Rs. 933. But the store did not accepted the order and the amount was deducted from the account. I placed another order, hoping that the first amount will be refunded. Inspite of making multiple customer care calls, i have not received my money back. Every time i here same story from their employees. Why it is so difficult to return their customers money. Is this the way they are earning money. It was the first time i placed order from Pizza Hut beacause Domino's is always better than them in terms of food, taste, quality, service and customer satisfaction. But these people are least bother. I want my money back. This is the last time i am writing to them. Next time i have to take a strict action.