| Address: PVP mall, Vijayawada, Inida-520013 |
Visited PizzaHut (in PVP Mall, Vijayawada, India. around 9pm on 22th Sep 2022), with my cousin to have a pizza. We ordered an Veg supreme (1- Personal Double Paneer supreme & 1-Veg exotica) as a plan of 1PLUS1 offer which is currently on-going.
At the time of payment worker not considered the 1PLUS1 instead he generated the bill of eatery separate and charged us with 775 INR - on questioning he simply told we only take offer if the customer request else we bill without offer which is not acceptable from trust worthy & long running firm like you and it actually destroyed our relation.
I hereby request you to respond and take action on this. It's unlikely to create a lot of dissatisfaction and deceive the customer; I'm looking forward to your positive response. and to refund the extra amount charged on my bill applying for the offer. Here is the proof of my visit as we couldn't receive the payment made. (300INR paid using an voucher + 475 INR by UPI payment using paytm platform). I expected half the payment but its not. Its waste of adversting if you disobey the customer charging wrongly who visiting your store with trust at your service which usually given utmost care.
No response from them to the mails they listed for any feedback and complaints Was this information helpful? | 
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