[Resolved] Pizza Hut India — Money debited but order canceled

shashimehta

from Dehradun, Uttarakhand

May 26, 2022

Address: 140 Pleasant Valley, Rajpur Road, Dehradun 248001

On 25 May 2022 I placed an order online at pizzahut. I paid via UPI Payment through icicibank. Rs 874.66 got debited from my account but order was cancelled. I got following message from my bank :

Dear Customer, Your transaction of Rs 874.66 from ICICI Bank was successfully credited to the beneficiary Pizza Hut account XXXXXXXXX1465 on 25/05/2022 20:08:20 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.

Kindly refund my amount as the order had failed.

+1 photos

Was this information helpful?

No (0)

Yes (1)

Jul 5, 2022

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

May 28, 2022

Pizza Hut India Customer Care's response Dear Shashi,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut