[Resolved] Pizza Hut India — Money Deducted but no refund

Aryan_Ruban

from Pune, Maharashtra

May 24, 2022

Website: www.pizzahut.co.in

I was trying to place an order on pizza hut’s online website but at payment page payment was successful but order was not placed. I tried for the payment again but this time also same case money got deducted and payment was successful but order was not placed. I have the payment details. The payment option I chose was through paytm. I need refund for this ASAP.

Thanks

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Jul 2, 2022

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

May 26, 2022

Pizza Hut India Customer Care's response Dear Aryan_Ruban,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut

May 26, 2022

Updated by Aryan_Ruban Hello,

I have shared the details. Please do the needful.

Thank you

Verified Support

May 27, 2022

Pizza Hut India Customer Care's response Dear Aryan_Ruban,

Thanks for sharing the requisite details. We have escalated your concern to our team and will share an update with you soon.

Regards,
Team Pizza Hut