[Resolved] Pizza Hut India — Money deducted from my bank account.. order not placed... no refund till date

Sree 2812

May 21, 2022

Address: Room No. 101, Bilad Bloom field, Sector 18, Ulwe

My name is Sree Nair. I am staying in Ulwe, Navi Mumbai, Maharashtra. 11th of April, 2022 I ordered a pizza through Pizza Hut app. The amount 376 deducted from my bank account but the order not placed. Within 30 minutes I called the customer care and they told me within a few days the money will revert back to my account. Nothing happened. Since then I have complained to customer care 9 times. I have not yet received my money back except for the reply that the refund has been processed after a long wait. Where should I complain? When will my money be refunded? Please solve this problem ...

Order Date 11th April 2022 1.40 pm
Order ID : 7e783e0b-f70d-441a-80d9-e9191a555c28
Transaction ID [protected]

My Contact Number [protected]

+1 photos

Was this information helpful?

No (0)

Yes (2)

Jun 30, 2022

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

May 24, 2022

Pizza Hut India Customer Care's response Dear Sree,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut