[Resolved] Pizza Hut India — Money deducted / order not replaced

puneet08

from Ambala Cantonment, Haryana

Aug 2, 2022

Address: AMBALA CANTT

Website: pizza hut application

I have ordered pizza on 31st July 2022 through Pizza Hut application, but money got deducted from bank (paytm UPI) and order was not placed. So I've called the costumer care they told me that i'll get a refund for the amount of Rs1320 in a same mode.
I'm still looking for the refund.
Please look into the issue and process the refund as soon as possible.
UPI Ref. No:[protected]
Paid at: 04:21 PM, 31 Jul 2022.

Order Complete (Just For Reference)
After That i've ordered again from the same Pizza hut app. for Rs1316.25 and made the payment through Paytm Wallet and that went well.
Wallet Ref No: [protected]
UPI Ref. No:[protected]

My name Puneet Chanana
Mob No: +91 [protected]
Email: [protected]@gmail.com

+1 photos

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Sep 4, 2022

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2022

Pizza Hut India Customer Care's response Dear Puneet Chanana,

We are sorry to hear this. We would request you to please DM us store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut