[Resolved]  Pizza Hut India — Money got deducted from my bank but order wasn't placed on pizza hut app

I tried ordering a pizza from pizza hut app on 28/07/2022 and made the payment via Google pay at 6.58 pm. The money got deducted from my bank and the page got redirected back to pizza hut app but the order was not placed. I waited for five minutes but still the order didn't go through. I again made the payment at 7.08 pm and then the order for placed. (Order #[protected]. Kindly take necessary steps to refund the amount of INR 251/- that was deducted from my bank account.
Was this information helpful?
No (0)
Yes (0)
Sep 2, 2022
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2022
Pizza Hut India Customer Care's response
Dear Megha,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2677
    Pending
    257
    Resolved
    773
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information