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Pizza Hut India

Pizza Hut India — Money not refunded after cancellation of order.

Address: Saket Nagar, Kanpur

Order 11770045 received
From: Kanpur - Saket Nagar - [protected]
Delivered To: behind durga mandir, 124-A/622, Block-11, Govind Nagar, Kanpur KANPUR, Govind Nagar 208006
Expected delivery time: 8:23PM

I have placed this order on 28/08/2022 but when informed that this will take 2 hrs to deliver, I have cancelled it but still waiting for the money to be refunded despite of all the promises.

Regards
Jasvinder Singh
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Comments

Dear Jsalangh,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
Reply
jsalangh's [Complaint's author] reply, Sep 9, 2022
The Store location is Saket Nagar, Kanpur (U.P.) My no. is 9453043044. my email id is [email protected]
Dear Jsalangh,

Thanks for sharing the requisite details. We have escalated your concern to our team and will share an update with you soon.

Regards,
Team Pizza Hut
Reply
jsalangh's [Complaint's author] reply, Sep 17, 2022
It is such pathetic service from your side. it's been 20 days and i am still waiting for my refund. Dominos refunded my money same day without any fuss after cancellation. what kind of operations are you running in India. It seems without legal notice you people will not wake up and work.

Regards
ADV Jasvinder Singh
jsalangh's [Complaint's author] reply, Sep 26, 2022
It's been month to get my refund for cancelled order. what a pathetic service and i am getting only lip services. It seems like i need to formally lodge a complaint to consumer court to get my refund. there is no option left for me.

ADV Jasvinder Singh

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