Pizza Hut India — Not providing refund for failed order

Pizza Hut India — Not providing refund for failed order

T Tanima Bansal from New Delhi, Delhi Nov 3, 2022 Nov 3, 2022 This thread was updated on Nov 3, 2022

I had placed an order with pizzahut on 30/10/2022 from their mobile application amounting INR 403.20 and made the payment online. The amount got deducted but the order was not placed. When I called customer care, they said there was some technical issue and they will provide refund shortly. Its been 4 days and I have not received the refund. I’ve also checked on internet that many other people are facing the same issue and not getting the money refunded. Please help… Was this information helpful? No (0) Yes (0)
Pizza Hut India customer support has been notified about the posted complaint.
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Pizza Hut India Customer Care

from Bengaluru, Karnataka

Nov 3, 2022

Verified Support

Dear Tanima Bansal,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut