Pizza Hut India — Not received pizza for paid money and no refund also

Address: 560043

Website: Pizzahut.com

I booked one pizza online and make the payment through netbanking on 25th june 2017 for which i dint get any order id. But got a conformation from my sbi bank that the money has been transacted this is msg (Thank you for using state bank internet banking. Your transaction ref no igabnrmwb3 for rs.259.08 on 25-jun-17 20:53) when i called to pizza hut for inquire they told me that they did not received any order for me. They asked me to wait for 10 working days. it is very sad to know after paying for the order u still dont get the pizza or the money back immediately