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Pizza Hut India

[Resolved]  Pizza Hut India — Order not placed, but money got deducted

Address: H.No:3-8-448/1, Sarvodaya Colony, Central Bank Colony, Bahardurguda, Hyderabad, Telangana, 500074
Website: Pizza hut app from Play store

- date of incident : 3-3-2021, around 3 pm IST
- I was trying to order the pizza from pizza hut app. I added the pizzas to the card, proceed to the payment step using UPI method (GPay), the money was deducted from the bank but when i returned to pizza hut app order was not placed and the cart was empty.
- The disadvantage using the pizza hut app, is there is no option to lodge a complaint when an issue occurred. Only FAQ's are available.
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Mar 28, 2021
Complaint marked as Resolved 
Refund has been provided
Pizza Hut India customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2021
Pizza Hut India Customer Care's response Dear Customer(Samhitha Rachakonda),

We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut
 
5 Comments

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Comments

I ordered a total amount of 568Rs and money was deducted and no order was placed.
Such poor there app is scamming everyone.
Reply
Pizza Hut India Customer Care's response, Jul 26, 2021
Verified Support
Dear Yash,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut
Money got deducted but order not placed

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Money got deducted but order not placed

Reply
I have placed an order on date 08 nov 2021 for 444.16₹ and money got deducted order not place.. Mode of transaction is gpay. Please help me to refund. Below is the screenshot of payment

Reply
I have placed order on 8th July for 261 ruppes.Money was debited and order wasn’t placed. Below is my screenshot of payment

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