[Resolved] Pizza Hut India — Refund for order placed and payment done twice

Priya Soares

from Mumbai, Maharashtra

Jun 13, 2022

Address: Powai, Mumbai

I had ordered for pizza from your store on 24th May 2022 by Paytm no [protected] amounting to Rs 718. For some reason the money was debited but still didnt reflect at your end and I was forced to pay cash (Rs 718)to recieve the order on the same day i.e. 24th May. I was then told by your customers service that the wrongly debited money will be credited back to my bank account via paytm by 30th May 2022.
I have been repeatedly following up and my money has still not been refunded back to the bank account.
Very bad service by Pizza Hut!

Kindly do the needful asap.

Nikhil Soares.

Tel-[protected]/[protected]

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Jul 16, 2022

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2022

Pizza Hut India Customer Care's response Dear Priya,

We are sorry to hear this. We would request you to please DM us your email id and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut