[Resolved]  Pizza Hut India — undelivered pizza after the payment

Address: Bangalore, Karnataka

This is with refference to my order # 3213869 on 6th september 2018 @ 6:55 pm of rs.539.40. This was the amount & transaction done on my hdfc card & there was no sms regarding me placing an order so with in 10 min i cross checked with customer care & was assured that order will be delivered by 30 min but after 1 hour waiting for the home delivery, i called the pizzahut customer care and they say some technical problem so the order is cancelled for which there was no intimation nor a call back from them. The customer care guys are so pathetic as they were not able to clarify & refund my money immedietly as this was a problem with their system. They assured that the refund will happen with in 3 to 4 days.
I am still not able to understand the worst customer service & theft of money happening through online.
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Aug 5, 2021
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
 
3 Comments

Comments

I have not got my refund back for the cancelled order. It was done on 24th August and due to unserviceable area the store has to cancel it. Kindly let me know when can I get the refund back for the same.

Ordered takeaway pizza.. ordered SMOKED CHICKEN instead was given SMOKED BACON... when we called the store to notify they just hung up the phone. Very bad experience as we had ordered food for kids..
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