Pizza Hut India — Unsucessful Online transaction money not refunded

Tanu_Priya1998

from Ranchi, Jharkhand

Mar 10, 2023

Address: Nucleus Mall, Circular road, Lalpur, Ranchi, Jharkhand - 834001

On 9th March, 2023, I ordered a personal pan size pizza from Pizza Hut India located at Nucleus Mall, Lalpur, Ranchi, Jharkhand.
For my order, I payed the money online through QR Scanning and the money got deducted from my bank account (Axis Bank). However, the company did not recieved the money. The employer present there ensured me that the money will be refunded to my account after few hours. Believing the employer, I did cash payment and received my order. However, I did not got any refund of the online transaction I did till now.
Kindly consider this matter and help me to get my money refunded.

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Pizza Hut India Customer Care

from Bengaluru, Karnataka

Mar 11, 2023

Verified Support

Dear Tanu Priya,

We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut