[Resolved]  Pizza Hut India — Wrong Delivery of pizza

Address: Kharghar, Navi Mumbai

I ordered four pizzas from Pizza hut today from web online order, I received only three, so I reached out to customer care and for almost more than 1 hour I am taking follow-up with them. They just assured somebody will call you within 5 min from store but I did not receive any call till one and half hour. Finally, after long waiting, I received the call from Store manager and for my surprise, he again kept my call on waiting and then attended me. He was almost convincing me that I will adjust this pizza in your next order, but after much request he said he will deliver. I so frustrated as this happens with me twice withing last three month and pizza hut customer care service is pathetic that they almost take 1 and half hour to understand the problem. I hope they will improve their service and start taking customers seriously
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Aug 21, 2022
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2022
Pizza Hut India Customer Care's response
Dear Sagar,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
 
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