Planet Edu Idp — Harassment and threatening by IDP IELTS

I missed call from the consumercomplaints call centre. Please help in expediting my issues.


Hi, myself Gaurav from Gurgaon. To test my ability in English I booked IELTS slot from IDP (https://www.ieltsidpindia.com) on 6th May 2014. As the nearest available slot that time was on 7th June in Chandigarh, I choose 7th June and booked it because it was Saturday (weekend) and I could easily manage to travel to Chandigarh from Gurgaon being my office is closed on Saturdays.
In total there are four exams to be given in IELTS (Speaking, Listening, Writing and Reading)
As per IDP process they informed about the venue and time details one week prior to scheduled exam date (7th June). With this information, I came to know that my speaking test was scheduled for 4th June i.e Wednesday at 10:20 am, at Planet EDU SCO – 84, 2nd Floor, Sector – 38 C, Chandigarh. Since I have my office on Wednesdays and it was difficult for me to travel to Chandigarh from Gurgaon on working day, I requested IDP to postpone or reschedule speaking test on weekend. But they were very adamant and said as per the rules it cannot happen. I had to agree with them.
Thus, I took an off from office for Wednesday for this speaking test, and travelled to Chandigarh on Tuesday night directly after leaving from office. On Wednesday morning while I was getting ready suddenly I got a call from the test centre @ 8:53am that exam is postponed for Friday as the examiner is not available and they called me to their institute if I want to say something. It was a complete shock to me and I was very much disappointed. I went to their centre with no delay.
When I discussed the matter with the owner of the Institute, he said that these short notice changes are very normal in these tests and can happen. I felt helpless. Now I had to travel back to Gurgaon the same day and again had to reach Chandigarh at test centre on Friday for the exam. As I was in bad mood, I calmly made a suggestion to the owner that they should have a back-up examiner to avoid such situations which cause problems to the examinees. On my these lines, the person turned furious, looked at me with absurd manner, and said in loud and rude voice “now I will see how you will get a good score”. I was completely shattered.
This is very painful to me. I am undergoing a fear now that they may ruin my score in all IELTS exams to take a revenge. My career and future is on stake.
But I had just raised my voice against injustice.
Need your intervention and kind support?

I missed some calls from consumercompliant call centre. Please help again and expedite this issue.

Thus, I took an off from office for Wednesday for this speaking test, and travelled to Chandigarh on Tuesday night directly after leaving from office. On Wednesday morning while I was getting ready suddenly I got a call from the test centre @ 8:53am that exam is postponed for Friday as the examiner is not available and they called me to their institute if I want to say something. It was a complete shock to me and I was very much disappointed. I went to their centre with no delay.
When I discussed the matter with the owner of the Institute, he said that these short notice changes are very normal in these tests and can happen. I felt helpless. Now I had to travel back to Gurgaon the same day and again had to reach Chandigarh at test centre on Friday for the exam. As I was in bad mood, I calmly made a suggestion to the owner that they should have a back-up examiner to avoid such situations which cause problems to the examinees. On my these lines, the person turned furious, looked at me with absurd manner, and said in loud and rude voice “now I will see how you will get a good score”. I was completely shattered.
This is very painful to me. I am undergoing a fear now that they may ruin my score in all IELTS exams to take a revenge. My career and future is on stake.
But I had just raised my voice against injustice.
Need your intervention and kind support?

Please follow

http://www.consumercomplaints.in/idp-ielts-harrassment-by-idp-in-ielts-exam-4th-...⇄