[Resolved]  Prasanna Travels — prasanna purple

Address: Pune, Maharashtra, 411041

Dear Sir,

I was travelling to Muktainagar from Pune by Prasanna purple bus MH14CW3111 on 7th June
Bus meet with accident during travel around 12 night
No first aid was given to passengers including me.
My leg was swelling and paining through travel.
Alternative bus was made available at 10 am on 8th June.
Alternative bus was not sleeper class bus, it was seater.
Bus was late by 10 Hrs but no one asked for food.
Alternative bus driver was not ready to take bus to Muktainagar after Jalgaon and same thing happened at Bhusawal
Pune office was not providing Alternative bus conductor contact No.
As a alone lady traveller I thought Purple is having good name but it was not proved.
I want reimbursement of my ticket as you have not provided service which needed to provided against ticket

If I don't get answer within 15 days, I will go to consumer court

Regards
Rekha Patil
[protected]