[Resolved] Pratham Motors — Complaint about tyre quality

Shakeeb Hussain Noor Hussain

Apr 6, 2021

Address: Shakeeb Hussain 004 ds Max APPT opp to np factory kavalbysa rt Nagar 560032

Dear team
Since 2013 from the date of purchase every time i maintain service in pratama motors only.
On 5th March 2021i asked for replacement for new tyres within 15days in one among one tyer found 5 side air leakage.
To check the qc i have sent my vehicle and its almost 6th day till know no update on this.
If i call ur representative giving wrong commitment and till now i didn't got any update or replacement for fault tyer.

This is an worst experience,

Hope my issue will be resolved if not give it in writing stating can't replace tyer since it is not an manufacturing defect.

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Aug 5, 2021

Complaint marked as Resolved

Pratham Motors customer support has been notified about the posted complaint.

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Comments

Pratham Motors Customer Care

from Noida, Uttar Pradesh

Apr 6, 2021

Verified Support

Dear Sir, Thanks so much for bringing this issue to our attention and please let me apologize for the unacceptable way in which you’ve been treated.

Keeping our customers happy is our number one priority and I’d like to ask you for another chance to retain you.

we request you to kindly share your contact details so that our concern team will reach you shortly or we can reach out to you if you prefer at a time convenient for you.

Sincerely
Team Pratham .