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PrintVenue Complaints & Reviews

www.printvenue.com

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Updated: Mar 20, 2023

Complaints 280

Resolved

56

Unresolved

224

So far, so good. PrintVenue is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PrintVenue will keep up the work and continue to help more customers with their concerns even better 🤝

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Money deducted but they are denying it

order delivery and apathy of printvenue customer support towards their customers

Return my money or return good printing photo mug

Most useful reviews

Money deducted,received confirmation mail from their payment gateway PAYU.IN,but order not confirmed.

No refund for failed transaction

Printvenue is fraud company took my money and now not replying

Money deducted,received confirmation mail from their payment gateway PAYU.IN,but order not confirmed.

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Worst and disgusting after-sale service

PrintVenue reviews & complaints page 2

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Complaint no-427193 from print venue
order placed on - 10.09.20, order number[protected]
Amount paid- 1083.60
Phonepe transaction no- P2009101752121782839429

Have called n no. Times but they are niether ready to give product nor they are refunding. Also not responding on mail and not even attending call....

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Address: Kolkata

I still await the product, the support team says its being send today for the last 3 days. The website has no update, today calls not being attended by your support team, how do you work?
This negligence of yours is causing damage to my business. Please respond with the exact status on [protected].
Order date 17/09/20 and today is 25/09/20 do you really need so much time to fulfill 200 visiting cards?

Regardsbr...

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Address: India

On 15th sept i made payment of 2900 rs to printvenue and they cancelled my order. I contacted them several times through phone and email, but they didn't replied. I literally begged for getting my money back but they never listened.

This is the email i sent to [protected]@printvenue.com

_

Hello sir/madam,

My order was cancelled as per the ticket no - 427413 (Dated sept 15
2020)...

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I placed an order earlier in july for a friends wedding gift n was told it will take 3 business days for delivery. I waited long enough to contact them n find out the status n they told me it was because of the lockdown that they cant deliver on time. I still waited for 1 n a half month n then asked for a refund, their guy said i will be refunded in a week. I didnt get any refund and literally lost my mind as i do not accept false promises...

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Address: Corporate Office: D174, First Floor, Okhla Industrial Area Phase 1, New Delhi 110020

I had ordered (Order no.[protected] a designed cushion from printvenue on 2nd august, 2020. I waited til 27th august but the item did not get delivered. During this time i had done numerous calls and emails to customer care contacts [protected]@printvenue.com and (+[protected], but everytime i received same answer "the item will be dispatched withing 1-2 days".
At last on 28th august, 2020, i talked to customer care and asked...

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Address: kharadi, Pune(MH)

I have purchased an item from printvenue on 4th of august but i didn;t get the delivery of this item.
Customer care executes are giving me excuses every time.

Help me out in this.

Sulabh singhal
[protected]
Order no. :[protected]...

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Address: Delhi

Ordered a stamp online on 4 Jun 20. Today is 20 august. The product is yet to be delivered. Call center guys are useless. They are not aware about the order. Been trying for past 2.5 months but no respite.

Order number

[protected]...

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I have placed order on 30th june 2020 however i am not getting any revert or update from vendor.

Also now the delivery date has passed on and i don't need it.

Please cancel my order and give me my refund...

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I have ordered name plate however not received any mail from printvenue neither anyone is answering call on customer care or replying to my calls. Money has been deducted however no update

Order number:[protected]...

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Address: Plot number- 375 , Udyog Vihar , Phase-2 Gurgaon , Haryana

I have placed an order on 23rd may 2020 (Order number is[protected]. I haven't received it yet. On order status its showing order is under process since last 15 days but tracking code status is not available.
Kindly have a look in to it. And delivery order as soon as possible....

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Product ordered in march 2020
Order no.[protected]
Still not received in june 2020
No response on calls and mails
Call center not working
I need refund
Plz help...

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Please cancel my order... My order number is[protected] .. I have order a product 45 days ago but still not delivered.. so I want cancel my order....

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Address: kalapatti, Coimbatore, Tamil Nadu, 641014

Sub : ordered for parker fountain pen but you have sent gel pen
Ref :order no.[protected] ticket no.#416446
Amount paid for the product on 24.01.2020
It is since 48 days from the date of my payment i have sent many mail's and called over phone regarding the replacement of the item but till date there is
No any response from print venue. I think it is a way of cheating by getting
The amount from customer...

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Address: SLV Brundavan , Tower 4, Flat No. - 205 , Heelilagi Road, Glass Factory Layout, Near Gold Coin Club or Concorde Sylvan View Apartment or Deepahalli, 560099

Hi - this is sanjoy dutta, residing in bangalore - phone no. Is [protected].

I ordered customied wooden door template to printvenue and paid on 324 rs on 20th november. It is ore than one month - i started calling after one week and daily one and each colleague is saying sir give me one day time, will get back to you. I called more than 20 times to them. They told me that they have delivered to cpourier company and they were...

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Address: 560050

I have ordered for shirts with embroidery for the customized design from us.
Order id :[protected]
We have placed order for 5 shirts and when they delivered the product to us we were not satisfied with quality of shirts, sizes were mismatching, the design we sent was in kannada language and they mentioned letters wrongly.

We asked them to request for return and provide the replacement or the refund, its been...

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I had ordered 2 customized pen online from Printvenue
Order Number:[protected]
The order was made on Mon, 22 Jul '19 as of today (i.e., 11th November 2019) I still haven't received the order
They appear to have tried a delivery and since the delivery was not possible due to phone issues, the order seems to have been returned from the courier

I have called the courier company (Maruti Courier - Tracking...

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Address: Mumbai City, Maharashtra, 400093

I had ordered a mobile skin from printvenue and it reached me in utter damaged condition which obviously i wouldn't have been able to use. On nearly 2 weeks of back and forth and follow ups, they say they can arrange a replacement which i refused since i didn't trust their services anymore. When the order was placed, they charged an extra rs.75 for delivery and failed to deliver it in good condition. They in fact had the audacity to tell...

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Address: Flat no.16, resident quarter kd medical college, NH2 Akbarpur, Mathura, Uttar Pradesh, 281406

I have ordered two products from print venue ( a parker pen and a wooden frame on 15 June of this month..I have not yet received the product. The order number for the product is[protected]. It's showing the product as shipped via India post..the product is not yet delivered. And the worst part is India post tracking is showing as wrong confinement number. We are trying to call the customer care of print venue ..but it is never picked...

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Address: Plot No. 375, Phase II, Udyog Vihar, Gurgaon, Haryana, 122016

My order no. Is[protected]
Order date: 14th may, 2019

The printvenue people have the worst liaison with their delivery partner dtdc. The printvenue people kept misleading me by saying that my fiance had asked the delivery of the order on some other address. (Trust me, it was infuriating) they gave me a contact no. Of dtdc for clarification which was no more in use. This created a lot of misunderstanding between me...

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Address: UPES, Kandoli Campus, Girls Hostel, Dehradun, Uttarakhand, 248001

Website: printvenue.com

Order no.[protected]
date of order- 17.04.2019
PRODUCT DETAILS
Photo Frame Wooden Plaque - Vertical
Quantity : 1
Rs. 399.00

Collage - Horizontal
Quantity : 1
Rs. 199.00
Shipping charges- Rs. 145
total - Rs.723
Status- Paid
Order not received yet from the past 20 days even after endless phone calls and no satisfactory answer given by the customer...

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