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PrintVenue Complaints & Reviews

www.printvenue.com
1.1
Updated: Mar 20, 2023
Complaints 280
Resolved
56
Unresolved
224
So far, so good. PrintVenue is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PrintVenue will keep up the work and continue to help more customers with their concerns even better 🤝
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1
Money deducted,received confirmation mail from their payment gateway PAYU.IN,but order not confirmed.
1
No refund for failed transaction
1
Printvenue is fraud company took my money and now not replying

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Worst and disgusting after-sale service

PrintVenue reviews & complaints page 4

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H
himalayansoul
from Gurgaon, Haryana
Dec 21, 2017
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order pending after 17 days. cheat company

Address: Gurgaon, Haryana

I had placed order[protected] days ago. Customer care refuses to help after 6 calls and 2 emails. I'm filing dispute with my credit card company. Most horrible company to work with ever. Even a local printer can publish a calendar for which these cheats have taken so long. Pathetic experience with a company that makes tall claims and delivers nothing....
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F
fiona
from Kolkata, West Bengal
Nov 21, 2017
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damaged product received

I had order a card holder from print venue for rs 249. My order number is[protected], i have received a damage product. My ticket number is 357260. I had already mailed several times but there is no such response from their end. After speaking to one of the customer care executive i get to know that i will be getting only 100 rs that too my print venue account, the quality of products is also very cheap, so i don't want to use print venue...
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S
saurav586
from Ranchi, Jharkhand
Nov 10, 2017
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online purchase of business card

Address: Ranchi, Jharkhand, 834001

As i purchase business card on printvenue.com on 9 october 2017 by order no.[protected] and they give me date of dispatch: 12 oct - 15 oct '17
But till date i cant receive product. Today morning i receive an email from them that they dispatch today by delhivery.com. Its too late and i am already pay the payment by transaction id[protected] by my debit card.

Email copy on 9th october 2017

Hi saurav...
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R
Rishina Jindal
from Delhi, Delhi
Nov 2, 2017
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customized wooden plague

Address: Gurgaon, Haryana, 122002
Website: www.printvenue.com

Order no :[protected]
Sir, i want to draw your attention towards on of the issues which a common people are facing on the name of online customized gift options which printvenue is running. I have ordered one customized wooden plague which was suppose to be delivered within a week in same city but actually got delivered around month after constant follow up. When i asked where is the delay, they told me to provide good quality product...
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I
Ittefaque Alam
from Balurghat, West Bengal
Oct 25, 2017
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card holder is missing which was a prepaid order

Website: Printvenue.com

My card holder has arrived at my destination about 4 to 5 days ago and since then i'm making contacts each & everyday with the courier partner namely 'delhivery', but i didn't get any solution so that i can get my product.
Now what i'll think about the printvenue & their 3rd class courier partner,,, plz give me feedback whether i'll get my product or it will be cheated....
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K
Kamelia Roy
Oct 11, 2017
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order no : 6257-8426-0022 - cheating customers

With utter disgust, i have to write this mail to the most trusted customised gift centre.. Since the receiver received the order today, i was ashamed that i ordered it from print venue. The customised photo was not there in the photo frame which was the most disgusting part. Moreover when i called the customer care executives, they were not even educated enough to understand my concern. Secondly they started mentioning that the photo is not...
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T
tanya saxena
from Noida, Uttar Pradesh
Sep 29, 2017
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cushion and cushion cover

Address: Ghaziabad, Uttar Pradesh, 201014
Website: www.printvenue.com

Order no..[protected]

This order was delivered on 22/09/2017. Since then i have been compalining about the product to the website that the cover was too dirty and the cushion was completely crushed and could not be used any further. I had asked for the replacement or the return of the same but everytime there response is that nothing can be done now and no action has been taken yet by them. I have even shared the screenshots...
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M
mordaza
Sep 23, 2017
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business cards

Address: 3000

The business cards that i have received don't have the quality that print venue is showing on the website.
1 the color is not even close to the pure black that i sent on the pdf. It has small scratches and poor quality.
2 round corners has been done with some kind of metallic drill (Obviously no the proper way). They are irregular and full of scratches.
3 the boxes are big for the space on the bigger brown box and most...
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S
Suparva Ogra
from Noida, Uttar Pradesh
Jul 29, 2017
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customised cushion

Address: Ghaziabad, Uttar Pradesh, 201009
Website: printvenue.com

This company printvenue.com is a total fraud. I had ordered a customized cushion from this website. The product when delivered was damaged. I have contacting the company from so many days. The product costed me 634 rupees. Neither they have refunded nor have they replaced the product. Moreover the cushion they sent with the cover was more pathetic. Instead they are telling me to stich it myself as the cushion cover i recieved was torn. Please...
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S
Shekhawat Anoop
from Agra, Uttar Pradesh
Jun 22, 2017
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14 customized puma t-shirts

Address: New Delhi, Delhi, 110062
Website: www.printvenue.com

I have received 14 t-shirts and was very disappointed to see all the t-shirts are extra-large from the given measurements.

For example i wear xl t-shirts of all brands like. Ucb, wrangler, puma, uspa & superdry etc. But your puma t-shirt of mine in xl is so loose fit that gives a feel of xxl. All my friends are very upset and i had to do an extra work for altering all t-shirts according to the size. You will agree that after...
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R
Rohan Asht
Jun 16, 2017
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Product not delivered yet showing under process

Address: Barabanki, Uttar Pradesh, 212601
Website: Printvenue.com

I have ordered a magic mug with order no.[protected] on 8th june and which was showing expeted delery date within 3-6 working days but today is 16th june and my product is not deleverd yett plzz resolve my problem as early as possible... I have orderd it for my friend's bday nd her bday had gone sir plzz look into the matter and check where is the problem occuring in shipping its status is showing underprocess even it should deleverd till14th...
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J
Jamalsiddiqui
from Vadodara, Gujarat
Apr 6, 2017
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Denied return and refund without proper reason

I ordered a customised office shirt with office logo. Order Number[protected]
Order Date March 23, 2017. I received the shirt with a different font logo. I inforemed printvenue about it. But they denied by saying its the same as i ordered. One can clearly see the difference between what i ordered and what i received.
Very unprofessional service...
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H
Harshupatel
from Mumbai, Maharashtra
Mar 28, 2017
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These are fraudsters!!!

Address: 410206
Website: Www printvenue.com

THESE ARE FRAUDSTERS!!!
I HAVE ORDERED BUSINESS CARD WITH 500 QUANTITY. THE TOTAL AMOUNT IS RS 1225.
THEP PRODUCT IS DELIVERED!
As i am opening the product i shocked that the product is totally different from which i have customised.
Then i called customer care and raised complaint regarding my issue. Then i have sent pictures of the delivered product. I got an ticket and got an reply by mail from these people...
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S
sumitultimate
from Delhi, Delhi
Feb 23, 2017
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Manufacturing Defect by Printvenue

Address: Gurgaon, Haryana, 110075
Website: www.printvenue.com

Regarding Order-Id[protected], I ordered 3 keyrings, one of them has a manufacturing defect, see the pic attached. Printvenue customer care is not accepting their mistake and they are not ready to refund or replace. Their customer support services on mail and phone are pathetic and they ignoring all the images/snapshots that I have shared so far, they are deliberately saying that they don't see any issues in the image, however it is very...
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K
keshav13
from Mumbai, Maharashtra
Feb 12, 2017
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Company is not following its own policies

Address: Gurgaon, Haryana, 122016

I book photo print notebook (Order No.[protected] on 5/2/17. as per there policy they should dispatched this product within 4 days. but today is 12/2/17 & there site still showing " order under processing". i called there customer care but after repeatedly calling & waiting for 15 min on hold i was not get connected to executive. Than i wrote a mail (2 days before) to their mail "[protected]@printvenue.com", but still not get any reply.br...
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I
Iqbal H Nasser
from Bengaluru, Karnataka
Feb 7, 2017
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Calendars ordered on them - delivered in junk condition

Address: Gurgaon, Haryana, 122016
Website: www.printvenue.com

Ordered 200 nos calenders on them worth 46 thousand rupees. even after telling their Mr. pranav to be very careful about the packing they delivered the goods through some unknown courier wrapped in hessain bags- Received goods in wet condition- totally distorted and with spiral all damaged.

Delivery date - 07th feb 2017
none of their support persons giving us a proper reply....
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P
priyamanohar
from Bengaluru, Karnataka
Jan 31, 2017
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Coupon code not applied

Address: 560068

I have made an order, coupon code was not applied. Now if I call customer care, they are not responding well. They are not cancelling my item and not applying coupon code. I have called them immediately after placing order. Cancellation policy is complete humbug. They say we can cancel within 1 hour, but I called immediately and they said that it is already processed....
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C
chaynika chaudhry
from Noida, Uttar Pradesh
Jan 31, 2017
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Worst experience on online portal

Address: 122016
Website: Printvenue.com

These people are big time thugs.. Ordered for two phone back covers but all I could get is long waiting without any information for delay..On inquiring from their useless coustmer support ..It was told that quality team has not approved d product..So again gone for printing..Till now after 15 days ..No high quality product I have received...while ordering I got the message that I will be receiving my product in 3-6 working days..when I ask...
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A
Akansha Jaiswal
from Bengaluru, Karnataka
Jan 30, 2017
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Rearding duplicate orders

Address: Bangalore, Karnataka, 560100
Website: www.printvenue.com

I ordered a phone back cover for Mi4i and made payment for the same, but in the end t said the ordered is cancelled automatically. So I placed another order for it. I wrote mail informing them that money has been deducted twice. They just told me there is one order which is being processed, so I asked for refund since money got deducted twice. Then they told me there are two orders and they cannot process cancellation, saying that if you...
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A
Arjuna Behera
from Bengaluru, Karnataka
Jan 29, 2017
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Seller cheating me so appeal for cash back

Address: 761015

I purchased 10 magic photo mug and returned for bed printing .so I repeated coplain to seller for good quality photo mug or return my money. But due to my repeated request the seller or customer service no body can help to me. Since 5 month have gone. I return all mug to Guru gaon Haryana, Udyag vihar. MY purchase order no[protected] /31.07.2016/rupees.1.172.90 and order no[protected]/27.07.2016/rupees.773.60 and order no[protected]/01.08.2016/Rupees.1.172.90....
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