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PrintVenue Complaints & Reviews

www.printvenue.com

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Updated: Mar 20, 2023

Complaints 280

Resolved

56

Unresolved

224

So far, so good. PrintVenue is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PrintVenue will keep up the work and continue to help more customers with their concerns even better 🤝

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Money deducted but they are denying it

order delivery and apathy of printvenue customer support towards their customers

Return my money or return good printing photo mug

Most useful reviews

Money deducted,received confirmation mail from their payment gateway PAYU.IN,but order not confirmed.

No refund for failed transaction

Printvenue is fraud company took my money and now not replying

Money deducted,received confirmation mail from their payment gateway PAYU.IN,but order not confirmed.

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Worst and disgusting after-sale service

PrintVenue reviews & complaints page 3

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Hi,
I had ordered a wooden name plate but there is no tracking available on the website .It is my parents anniversary and I want to gift them the nameplate but it's already 7 days and there is no message of shipment even .There is no tracking ID as well so that I can track from Maruti services .The user interface is really not worth ordering and after a prepaid order is made, the first thing you should do is attend the customers issue....

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Address: Gurgaon, 302012

PrintVenue is a cheap company. Don't pay attention on customer satisfaction. Make people fool by telling them processes. A visiting card sample takes complete one month to reach you. Don't buy anything from them. They don't have time even after you complain or raised a query.
Having answers to all your questions.
Before buying anything call [protected]....

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They are not shipping my prepaid order and it seems like a fraud company. It's been around 20 days. Every time i call customer care they said wait for 2 days or 1 day... I ordered on 4 april but today its 21april... Till today i didnt get my order... From last 10 days m contacting customer care they said thursdy u will receive ur order... But today is sunday till date i didnt get my order...

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Address: Mumbai City, Maharashtra, 400056

I had ordered an engraved pen from print venue. My order status remained same for 20 days. After that i get a mail stating that they don't have the model i ordered and asked me to order a different one. I did that also but still my order has not been processed. Its 26 days since i placed the order.

Order number[protected]

The company should compensate customers for this delay and their irresponsible behavior....

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Address: 560035

Order No:[protected]
1. Feb-01-2019 : Ordered Diary-Tricolor
2. Feb-07-2019 : Since Diary is not delivered on Feb-07-2019 as committed raised complaint at Printvenue customer care twice - though they are not providing any complaint number
3. Feb-08-2019 : Got a call from Printvenue Customer care executive on Feb-08-2019 requesting to move on to Tricolor instead of Tricolor as they have issue with Vendor. I've accepted...

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Address: 262405

I have ordered a personalised calendar on 04.12.2018 and since then it has been 9days and the product has not yet delivered. It is lying on the India Post office from last 3days and still not been delivered. There is no status displayed after the dispatch of the product and moreover, I am not able to contact the delivery service executive.

Very poor delivery service!

Highly disappointed!...

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I have ordered a parker pen for which the payment is made but did not receive any notification from printvenue for the order nor i received the ordercode. Without the ordercode how will i track my order. Please respond to this issue.

I could see in the message i recived from bank says that i have spent at printvenue9815. Let me know what does this code mean.

If my product cant be delivered please refund the amount...

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Hi ordered this order #[protected] on 10.11.2018 and it was supposed to be shipped by 16.11. 2018 but when I didn't receive confirmation about its shipping I contacted customer service on phone and I was assured that it will be shipped within 24 hours but it wasn't. On 19th November I placed cancellation request via email as it hadn't shipped till then. On 20th I again contacted customer care on phn to cancel order and he said the order...

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Address: Mumbai City, Maharashtra, 620017

Website: www.printenue.com

Kindly dont buy the products in print venue. The worst ever site i have seen. The customer caremembers are so irrespnsible and not taking our complaints.. The cushion which i received is like a paper.. And the print is in worst condition.. Not even able to identify the faces... They are not changing or refunding the money of the product.

The photos are in very worst condition.. Very much disappointed..
Waste of money...

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Address: 112

Website: www.printvenue.com

Dear team,

My order no :[protected] i placed this order on 1st of november 2018 for diwali festival occasion to my friend today is 10 of november 2018 still my order not received yet and my sentiment hurt by your team.

On 6 th of november delivery boy called and some miscommunication happened regarding the sender address, so my friend refused to received it because the delivery boy told parcel came from...

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Address: Gurgaon, Haryana, 122016

Website: www.printvenue.com

I've ordered Business card from printvenue. It's been one month my order did not get delivered. Each time call CUSTOMER CARE person says it got stuck in the way and it will be delivered shortly. After asking for cancellation and refund of the order they are saying write an email to [protected]@printvenue.com. I've written to them as well but still, there is no response from their end. These CUSTOMER CARE persons are such ### they...

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Address: 122001

Website: www.printvenue.com

Hi,

I had ordered personalised t-shirt from this website & the product which is being delivered is of pathetic quality.

The quality of fabric is so cheap plus the printing on the t-shirt is hardly visible, the caption is not readable at all. I had escalated this issue with customer care team but they damn don't care about the customer satisfaction.

I had written to mr. Saurabh kochhar even he...

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Address: 143001

Website: printvenue.com

My order no was order no.[protected]. I had placed order on 15 april 7:33pm and i again wrote email on 15 april 7:38pm for stop printing the visiting cards due to wrong address. Also i got the acknowledgement email from printvenue for the same on 15 april 7:39pm. As per the cancellation policy of printvenue i can cancel my order with in one hour of my order. But now they are not giving me the refund of my amount of rs.875.00 which i...

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Website: Www.printvenue.com

Very bad worst and disgusting experience with print venue. Not sure how they handle and give respinse to customer. I was trying to call one guy from print venue name shivam or shubam, since 2 days. He just disconnect my call and send me sms saying will be dispatched soon.
Very bad response.
I paid 22k for wallet printing, i ws ok with options they have even though the onw i chooses they don't have. But they didnt deliver in...

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Address: New Delhi, Delhi

Website: www.printvenue.com

I have ordered a bulk order of 12 nameplates. I got 8 of them correct, the other 4 being misspelt. This happened 3 months ago and i have been constantly at the back of them calling and mailing. They say they will get back to me yet no one turned up till now. It's the worst experience i have got shopping from them. They have no customer ethics. I have literally lost rs.1600 and deeply disappointed with the quality as well as the customer response....

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Address: New Delhi, Delhi

Website: www.printvenue.co.

Order no[protected] ordered on 29th jan 2018. They are unable to do embroidery work with the uploaded logo. Now, they are asking me to change the logo.

How is possible to change logo just because they can't print it?

They are not ready to refund my money, i have followed n number of times and just checked review and fount its too bad.

So they don't care customer and don't care review.
br...

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Address: Bangalore, Karnataka, 560062

Website: print venu.com

I have order for a professional dairy from print venu on 30/1/2018 order number[protected] the received dairy is very dirty with glue marks all around dairy

I had registered a complaint with print venu.com and there reply is very pathetic saying please repair your self we will credit 100rs to your print venu wallet.

There reply

(Greetings from printvenue.com!

We apologize...

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Address: Cachar, Assam, 788010

Website: www.printvenue.com

On 10th january, 2018 i ordered one product with order id: whose payment was made however, due to their technical issue, the order got cancelled. Since the status was cancelled, i was sure that the money will be returned to me in 3-4 days. Therefore, i made the same order again with order id:, and similarly, the order cancelled due to their technical issue whereas the money was deducted. Therefore, i thought of waiting till the money comes...

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Address: Gurgaon, Haryana, 122016

Website: www.printvenue.com

There is no as such company. These people doing fraud business. Looting money by there app and website. They will not deliver any material whatever they are showing on there app/website. I have lost my money, requesting every one please be cautious while placing any order. I have placed an order of embroidered polo t-shirt on 17/12/2017 and regularly following up for my order. Doing100s of calls and email communication, i have received this...

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Website: www.printvenue.com

We ordered christmas greeting cards from printvenue, 30 cards were ordered and entire payment was made in advance. They delivered only 20 cards before christmas (Without any prior intimation). After following up, we received an email from printvenue that balance cards will be delivered later. We informed them that we were expecting all cards together and we were never informed that there will be a delay, else we would not have placed the...

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