Projekt Perfumery India — Unresolved Order: Lattafa Khamrah EDP - No Updates in One Week

I ordered a Lattafah Khamrah EDP from their website and completed the payment. I received a WhatsApp message confirming the order, and the website states that the order is placed, with an update expected soon. It has been a week, and there have been no updates. I checked the website for contact information and found only an email address, so I submitted my complaint there. Additionally, there’s a WhatsApp number for communication, and I messaged them as well, but have not received a response.