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Punjab Roadways Complaints & Reviews

www.punjabroadways.gov.in

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Updated: Jun 6, 2024

Complaints 587

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36

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Bad 😕 It seems that Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Punjab Roadways

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Conducter's behaviour very rudely & abusing with passenger

Conductor charging money to women and harassment

Cancer patient charged fare

Most useful reviews

Denial of free ticket for a female passenger on basis of basis of aadhar card photo in mobile phone.

Inappropriate Behaviour of conductor

Irresponsibility and deriliction by driver of bus no. PB 65 ATZ 2919

Denial of free ticket for a female passenger on basis of basis of aadhar card photo in mobile phone.

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conductor rude behaviour

Punjab Roadways reviews & complaints page 19

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Website: www.punbusonline.com

Hi i booked punbus ticket chandigarh to delhi. The payment was made however the ticket was not confirmed so want my payment refund.

Name : shrishti sharma
Order id : [protected]
Date : 24th november 2018

Screen shot attached.

Please provide the refund as i didn't get any message or mail for ticket confirmation but the payment was deducted....

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This is regarding punbus ac coach number pb 65 as 7584 leaving delhi isbt kasmere gate to chandigarh on 22/11/18 at around 5.45 pm
I was in the ticket queue at the counter. Initially conductor was issuing tickets and seats, suddenly he stopped giving tickets. Saying to few people to wait n few that seats are over. Also misguided the public that tickets are still available online, although booking was closed online. Then he sent us...

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Address: 247554

महोदय नमस्कार,
आपकी पंजाब परिवहन की बस संख्या pb 12y 1444 जो सहारनपुर से देवबन्द आ रही थी, उसमे मैं दिनांक 16 नवंबर 2018 को शाम 5 बजे के करीब नागल से देवबन्द के लिए बैठा ।काफी दूर तक...

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Address: Gurgaon, Haryana, 122017

This is in regard to your bus number pb12 9953 which i boarded from pipli haryana and i had to get down at isbt new delhi. Along with me 3 more passengers from same station boarded the bus. Fair as per ticket was 145 but he charged 150 from everybody and didn't even bothered to return the balance amount even asking for that again. He also charged and didn't issued. Ticlet to some passengers which he took from panipat toll plaza. When i objectes...

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Address: 248146

Website: Punbus

I was traveling from panchkula to dehradun today in punbus whose number was 9974. The bus was ordinary and it runs from roopnagar. The driver of this bus was highly unmannered and throughout the way kept arguing with one or the another person as i was sitting just behind the driver seat i realized he was abusive and really not a person with whom family can travel.
I wouldn't be complaining anything but at the time when the conductor...

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Hi, today on 11th nov i have taken punbus mercedes bus from pathankot to chandigarh. This bus started at 5 pm from pathankot. My seat no is 3 and 4. Driver of this bus is continuously using mobile phone while driving and his behavior with passengers is also very rude. Conductor is also using abusive language while conversation with each other. Pfa video of driver using mobile while driving. Pls take strict action against them otherwise this...

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Address: Kathua, Jammu and Kashmir, 184104

Yesterday on 10/11/2018 i went to srk hospital pathankot to see patient and return back. The tickets o[censored]p and down fare are attached for ready reference.
How the difference is rs. 7 per ticket by bus no. Pb08cx8238 where as we have traveled the same distance form and to.
I asked the bus conductor and he replied me to clearify from office
Let me know that before traveling on prtc bus every have to clearify the fare from...

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Address: Amritsar, Punjab, 143001

60 seats in bus and 90 + passengers in one time.. What the hell is going on.. Is there any descipline or not? So poor service and mentalitty.. Very bad for punbus.. Every passenger is getting irritate coz of your service.. I dont have to say anymore. The thing is. Its very awefull to journey like this... Pay for service and what the hell is with that service......

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Address: Chandigarh, Chandigarh

I am traveling from chandigarh to pathankot. I have done booking online by punbus app. It charged me 300 ruppees. But when i boarded the bus. Conductor asked me rupee 15 more as difference money due to increased fare. I did not provide me any legal proof regading this increase in fare. How i believe that he was saying true.? Although i paid him but it is not fare to travelers..
My ticket details travelyaari.com mticket no:[protected],...

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Address: Ambala, Haryana, 133001

It is with great anguish that i am writing this to you to draw your attention to such callous demeanor of bus conductor. I was traveling from delhi to ambala cantt (Ticket attached) in bus number pb10gx 5376 on 4th november. Driver was traveling above speed limit and traveling wrong side on misty night around 11:30 pm. When i raised objection conductor use abusive words and was completely inebriated. He didn't disclose his name and said 'jo...

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Address: Karnal, Haryana, 132001

Sir
We managed to travel by your bus no, 8775 from panipat to karnal. First of all conductor refused to lift us as he said it will go though over bridge. On our request to drop us on nimral kutia chowk fly over. He took us to karnal. On reaching karnal conductor insisted us to get down at namaste chowk instead of nirmalkutia chowk as already agreed upon.in between driver shouted that he willnot stop bus further and will all of you...

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Address: Jalandhar, Punjab, 144004

We have handed over a small parcel to the punjab roadways bus conductor named jasbir (Mobile no. [protected]) containing 2 track suits to be delivered at saffidon on the way to panipat and have received rs. 500/- ffrom him. When our customer at saffidon approached the conductor to know about the parcel, he advised him to collect the parcel from panipat toll plaza which is 40 km away from that place and unfortunately the said parcel could not...

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Address: Ludhiana, Punjab, 141003

Website: moneydang64@gmail.com

Sir sat shri akal g Eh Complaint Punjab Roadways Di ha punjab to dehli jan wale har bus pipli dhabha te hi ruk k jandi ha hor koi dhabha te es karke ni rukdi g kyoki staf member nu pase milde ne uapr tak da staf rishwat khanda ha sir oss dhabha te koi v greeb banda ni kuj kha skda kyo ki har chij da ret hi 20 %wadh kita ha kirpa krke ess mail nu chek krke karwai kiti jawe g nahi ta ess mail nu staf de head mambers tak puchanyea jawe 🙏🙏br...

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Address: Chandigarh, Punjab, 160009

Website: PUNJAB ROADWAYS

I took Punjab roadways bus (Volvo) from Kashmere Gate Delhi at 1600 hrs departure time on 28th Oct, 2018 to Chandigarh. I asked twice if TV is working in the bus before i bought tickets, Bus conductor assured me that it is functional. However after boarding the bus neither AC nor Television working.
Also when there is a stopover in Karnal, Bus engine was also stopped knowing passengers are still sitting in the bus and therefore it...

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I am very unhappy with the services as i was very uncomfortable because of the conductor’s behavior. He came and sat on the seat next to mine as it was empty but so does a few other seats! Didn’t let me keep my hand on the hand rest and when i did keep it he kept his hand on mine! He was extremely rude and did not go away!
He once got up and i tried to occupy both the seats so that he does not sit with me but he asked me to move!br...

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Address: Pathankot, Punjab, 145001

I am complaining from pathankot district that the punjab roadways buses are not running in their correct timing and the officials are also not taking any action.
The students are also facing many problems regarding their studies.
The school and college opens at 9a. M and we face many problems in attending the lectures and in exams.
And the enquiry counters are also not telling us correct information.
Please take...

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It is 14:45 time when i took punbus from Ludhiana to Chandigarh...an advance ticket Conductor entered in bus and asked for tickets and i gave him 200rs and he gave me ticket of 115Rs and asked me for 5 rs change which is unavailable for me..Bus Start moving and he took out from the bus in hurry...i asked for balance but he ignore.its not matter of 5 rs its matter of irresponsibility to costumers.plz Take Acton ...as soon as possible... Thank...

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Address: Jalandhar, Punjab

Every bus driver drive so rough or baldly.. That they can harm anybody. I was coming from jalandhar to balachaur. Bus driver hit my car from back so badly... My family is with me. I am doctor. Govt employee.. Plz do legal action.. Otherwise i will do some legal action.. That will be very bad. I have pics also. For proof.. Not able to upload.. Otherwise...

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Sir
Passengers with ticket no 25670
Ph no [protected]
They were here before time but the conductor told them that this ticket belongs to another bus and left them here in jalandhar bus stand, even i have to travel to delhi but due to heavy traffic i didnt got ticket and i tried to help these two girls who are from east africa and they were feeling helpless
I tried to talk to diffrent departments but everyone dint...

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I hereby like to inform you that i travelled to punjab for the first time.

Over-all journey was fine but when i went to buy packed items at patiala bus stand, j was very disappointed with unfair prices as they were charging ₹5 extra on packed items. And, when i asked the reason, they replied that it is the rate of bus stand.

Please, urgently take strict action regarding this as it is always not possible to...

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