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RAK Ceramics India Complaints & Reviews

rakindia.com
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Updated: Jan 4, 2024
Complaints 177
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Bad 😕 It seems that RAK Ceramics India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Most useful reviews

5
toilet closet broken: under warranty
5
Cracks in RAK ceramic wash basins.
3
Rak compact wall hung damaged

RAK Ceramics India reviews & complaints page 9

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G
gaurav kanodia
from Raipur, Chhattisgarh
Nov 10, 2016
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Rak compact toilet flush

Address: 492001
Website: rak cera,ics

Please provide me service of compact toilet flush in raipur (chattisghar)
since 2 days i am trying to contacting on troll free no but no responce from your side so provide me service at my home
the flush has been overflowing water through toilet sheet
first time i am disappointed with your service
other company is providing me better service as compare rak
so kindly provide me service...
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A
Anuradha Malempati
from Chennai, Tamil Nadu
Oct 24, 2016
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Complaint against irresponsible service person

Address: 600117
Website: rakindia.com

Past 6 months we are waiting for the RAK service person to come and repair the closets (6) whose flush tanks are leaking and for fixing up of new tank for one closet. When we call he fix up a date and by the day comes either he wont answer over phone or it will be switch off or unreachable. We are very tired of calling service person over phone.

In Chennai there is none to whom we can approach.

In our house there...
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S
Shibu0708
from Mumbai, Maharashtra
Oct 4, 2016
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Damage of commode

Address: Alappuzha, Kerala, 689504

I bought rak commode two year back and found crack without doing anything.
We raise the complaint through rak website but still they didnt replied.
Last one year i was not used it.
Wish to know how it is happen, is there the quality properly maintained?
The same time we have hindware also, still it l;ooks new.

So please let me know the quality of rak product and what is action you are taking in these...
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K
koshyk1
from Ernakulam, Kerala
Sep 4, 2016
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Bathroom closet

Address: Pathanamthitta, Kerala, 689105
Website: RAK

I have purchased and installed 4 Bathroom closet of RAK and also recommended my friends to install too. Now one of my closet start cracks and it increases over time.

Local dealers are unable to help and they are not showing any interest to address the problem, instead they recommend to replace it with other product.

Please arrange to solve my problem....
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P
Padma Sahu
from Gobardanga, West Bengal
Jul 29, 2016
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Replacement of cracked bathroom basin

Address: Angul, Odisha

Dear sir,
Please provide me a service man to check the cracked bathroom basin and give a alternative solution at the earliest.
This is for ur kind information and necessary action
Regards
Padma charan sahu
Panchmahala, angul,
Odisha
[protected]...
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P
prasanthpullat
from Mumbai, Maharashtra
Jun 21, 2016
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Wash basins cracked

Address: Malappuram, Kerala, 676503

I purchased 4 numbers of wash basins for my new house (One for dinning hall & other three for bath rooms) from grand tiles, velimukku, malappuram in 2013. The all the four are cracked. When i complaint the same in grand tiles they register a complaint to the company on june 2015, one mr. Sajeev, the executive came to my home and he took photos of the wash basins. He told that we replace the same. Till now i have didn't receive any call from...
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R
Rajendran PK
Jun 10, 2016
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Cracks on tanks 4 pcs & wb - 1pc

Address: Thrissur, Kerala, 680685

Dear sir,
For my new house I have used RAK WC and WBs, unfortunately within a year we have noted cracks are automatically appears on tanks, there are total 4 bathroom's and all the tanks have now this issue. Also out 4 tank one first floor bath wc tank has leak as well in addition to cracks. The master bathroom Washbasin had crack around the Rim all cravkcs are hairline cracks and is due to poor quality and workmanship or substandard...
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A
ashiq
from Karaikal, Puducherry
May 16, 2016
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Regarding western toilet

Address: 612102

Ya hi sir this ashiq from tamilnadu kumbakonam.at 2014 jan 6 i bought white western toilet at ur dealer named as

Bathworld (Sa adha universal) showroom at cost 8700/=
in addressed
plot no 9, dr .moorthy rd, near naal road, kumbakonam -adjacent zam zam super market.
actually i had a complaint in sitting area got cracked also in water flush tank.how did i have it soon like this.if will cause big dangerous...
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S
Shally Chaubey Tiwari
from Hyderabad, Telangana
Dec 7, 2015
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Wall tiles

Address: Hyderabad, Andhra Pradesh, 500059

Horrible customer service, we booked our order on 3rd december 2015 in hyderabad we were told we can collect it on Friday 4th dec 2015 but they defered my order again on Saturday 5th December 2015 after rigrous follow up they said it will come on monday 7th dec afternoon, it didn't came again they said it will come on monday night, i am very much disappointed, when i asked them why you are not giving me exact date he said you can cancel your...
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A
Akshay4889
from Delhi, Delhi
Dec 2, 2015
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Premium quality product has flaws

Address: Ludhiana, Punjab, 141001
Website: rakindia.com/index.aspx

I buy tiles for my house from RK Marbels cutter, Handiya Road, Barnala. As i told them the 2-3 pieces are not of the gold quality that is they are having black spots and so they send one of the guy to check and then a other one and since then no progress till now....
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R
rajeevrk
Nov 12, 2015
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Sub: Replacement of defective RAK wash basins/closet tanks

Sir, Ref: 1) invoice no. 6482 dated 19-8-13 for rak w. B regular 20"white -3 nos From tara sanitary wares, trivandrum 2) delivery note no. Dated july 2015 replacing 2 washbasins and 2 closet Tanks 3) delivery note no. 87 dated[protected] replacing 1 washbasin 4) invoice no. 7545 dated 10-10-15 for accessories to fit 3 new rak w. B Regular 20" white from tara sanitary wares, trivandrum for Rs 2600/- With reference to the...
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A
anupammandal
Apr 10, 2015
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Coating disappeared with black spot

Address: Kolkata, West Bengal

Hello,

I have purchased approx 1200 Sqft IB Series White floor tiles in October, 2014 Month and fixed it on floor. But unfortunately I have found gradually black spot and the issue increasing day by day. It seems to be disappear of coating.

I have purchased the same after review of so many company and finally go for RAK. Now I am really frustrated with the issue. I have communicate with your local technical...
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T
Trivandrum1
from Thiruvananthapuram, Kerala
Dec 16, 2014
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Broken toilet seat in RAK ceramics

Address: Thiruvananthapuram, Kerala

The toilet seat hinge of RAK product was broken.on contacting the dealer Tara ceramics in Trivandrum, the support been extremely poor.the product was less than one year when the hinges of toilet seat cover broke.local toilet seats do not fit in and due to this iam having too much inconvenience. RAK should provide replacement at the earliest...
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A
aryasajeev
from Guruvayur, Kerala
Nov 19, 2011
Oct 8, 2023
This thread was updated on Oct 8, 2023
Resolved
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Shade variation in premium quality vitrified flooring tiles

Address: Kerala

I am very much regretting to say this. I have purchased 93 boxes of 600X600 Abacs design Premium quality vitrified tiles from Angamaly(Kerala) dealer. When the workers started laying these tiles, we noticed colour variation in it. We have identified 5 different shades in them. The same has informed to the dealer. Your representatives from the factory has visited the site and convinced the facts. The shade variation will be noticed after...
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U
umarmba
Nov 10, 2010
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Delayed passport

Dear sir,
I applied for my wife's passport in june 2010 police verification finished some 2 months before but still there is now news of her passport, passport file # g 005441 date of birth 20/07/1988...
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L
lilliandcosta
from Bengaluru, Karnataka
May 2, 2010
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Non delivery of floor tiles

Address: North Goa, Goa

Don’t buy tiles from RAK Ceramics, Goa, here is why

My disappointing experience with inefficient and incompetent RAK Ceramics

Dear friends, home maintenance is a frequent task, recently, my family decided to replace the flooring of our home in Goa and so began the saga on simply buying tiles from a company with a large international presence called RAK Ceramics.
It all began with me walking across the...
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B
B.Madhu Nair
from Mumbai, Maharashtra
Mar 30, 2009
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Defects in the sanitory product

Product Reference :

Product : Europian WCS ( Ivory )-Series :3131 ---2 Nos
Make : RAK
Dealer : A PLUS Bath Exclusive, Hydernagar, Kukatpally, Hyderabad-72
Tax Invoice Reference : No. CFS -579 dated 13th Aug 2008 in the name of Purushotam.

Nature of the Complaint :1)Crack at the Base and 2)Crack at the Bowl area on both the products installed in Two different flats.

In the context...
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