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RAK Ceramics India Complaints & Reviews

rakindia.com

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Updated: Jan 4, 2024

Complaints 177

Resolved

6

Unresolved

171

Bad 😕 It seems that RAK Ceramics India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Variations in colour shades of Vitrified RAK Ceramics Tiles

Broken toilet seat in RAK ceramics

Shade variation in premium quality vitrified flooring tiles

Most useful reviews

toilet closet broken: under warranty

Cracks in RAK ceramic wash basins.

Rak compact wall hung damaged

RAK Ceramics India reviews & complaints page 5

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Address: Utkarsha Abodes,Bakkannapalem, Madhurwada, Visakhapatnam,Andhra pradesh, pin 530041

Hi Rak ceramics, This is vamsi krishna from visakhapatnam, Andhrapradesh. We are residing in utkarsha abodes, bakkannapalem, madhurwada, visakhapatnam which is having 85 flats all together. It has been 2 years your products has been installed. From last few months we are facing leakage issue in our comodes frequently. We about to reach your service person, but no one responding and doing service. I hope your product have good demand in market,...

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Address: Utkarsha Abiodes, Bakkannapalem,Madhurawada, Vizag

Western commodes are leaking and causing draining water aproblem in Utkarsha apartment...

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Address: Utkarsha Abodes, Bakkanapalem, Madhurawada, Visakhapatnam.530048

Hi I'm Goutham from Visakhapatnam, Andhra Pradesh. We are residing in Utkarsha Abodes with 85 flats. Our washrooms are fitted with your RAK western comode along with flush tanks. It has been 2 years since the installation of the units and the flush tanks started leaking in almost all the flats. This is leading to huge loss of water leakage and overhead tanks are getting emptied. Your service executive has visited the premises and repair ed...

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Address: Utkarsha abodes, bakkannapalem, Visakhapatnam

Facing water leakage issues from commodes. all the families around 85 flats are facing same issues. your team attending In regular intervals.but root Couse not identified.please kindly send some expertise team and find out solution for the same....

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Address: kannur

We have bought all our sanitary wares and ceramic etc., from a local well known dealer named ABC Sales Corporation Kannur Branch, Kerala, S.T.C Tower Thana, NH Kannur-670012, Phone:-[protected]/[protected]/[protected]. And as per their sales executive’s (Mr.Rathish-[protected] ) suggestion even though it is little expensive we bought RAK Ceramic products for our bathrooms. He told us it is an Indian Brand and one of the best selling products...

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Address: Utkarsh Adobe's bokkannpallem madhurwada visakhapatnam 530041

I'm a resident in Utkarsha Adobes appartment madhurwada visakhapatnam we hv 84 flats and all 84 has been fixed with RAK western commode. We are facing lot of issues since the day one with this commodes lot of water leakage in commode water tank in all 84 flats because of which we are facing water scarcity, it's been told that it has 5 years of warrenty however not even once they responded properly not even once someone has been sent for a...

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Flush not working...

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Address: Ayisha manil kaikotkadave, po elambachi, Kasargod distric 671311 .mob:7012576198

I'm Anwar hussain from Payyanur, kerala.Your product are European Closet and wash base will be purchased from ABC payyanur.after later days both of product are cracked.i had complained to 3 and five time.
A few days later a statt came and took the photo and left.No reply has been received since then. Your product is bad and worst....

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Dear Sir,

This is to inform you that I have bought 4 sets of WC of RAK Model

LIWA ivory - 2 each
Liwa White - 2 each

with all fittings and tanks from Modern Sanitary, Thrissur, Kerala in the year 2013.

Although I bought them in the year 2013 they were fitted only in the year 2014 because of my house construction delays.

When I unpacked them to fit I found...

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Address: KERALA, KANNUR

I had purchased rak ceramic products for mu new home in year 2014, house warming was completed year 2015, after an year we noticed some of the toilet bowl and washbasins are seeing cracked and we informed the shop where we purchased the products (Abc thaliparamba) and they have send the guys to inspect the cracked bowl and washbasin, later on they confirmed that there was a quality issue during the production of these batch so they replaced...

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We have bought rak closet a month ago, water flowing in tank is not proper in new closet. Eventhough the water from the pipe is smooth but filling of water in closet is not proper.

I faced total discomfort with your product And I was disappointed with your product. Feeling that why I bought this product....

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Address: karattukudy (house),perumbavoor

Sir my name is rajesh i am from kerala i have purchase rak tiles form your dealer george kaitharn after fixing the tiles see some bend in tiles edge and easily scratched the tiles most of the tiles are bend please solve my problems...

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Address: MAHANAYIM, MERA 34, MARUTHOOR, TRIVANDRUM - 695028

Website: www.rakceramics.com/india

I am melvin koshy, working for isro, trivandrum. I had purchased rak commodes and washbasin for my home in trivandrum, kerala in june 2015. Less than five years, i have seen that all the commodes have developed crack and i also one of the wash basins have also developed large visible cracks. I am thoroughly disappointed with the quality of rak ceramics. My contractor said that there must have been problem with that batch of products. I bought...

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Address: AJAYMOHAN, KOZHIKODE PH;9349938845

I had purchased two sets of wash basins of RAK on 08.04.2013. Now one of them is found cracked very badly. If you can do any thing in this regard please furnish a solution. If any chance to get it replaced/repaired please do the same. I am afraid that the basin may fall down at any time....

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Address: AJAYMOHAN, UJJAYINI, BALUSSERRY PO PH: 9349938845

I had purchased two sets of wash basins of rak on 08.04.2013, from calicut, kerala. Now one of them got cracked very badly and i afraid that the same may fall down. I came to know from the dealer that there is a warranty of 10 years. If so, kindly do the needful to get it replaced or repaired.

Bill and a photo of basin is attached....

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Address: No 103 15th Main, Padmanabhanagar BSK 2nd Stage Banaglore

I have brought two karla washbasins 15inch and 24inch (Half pedestal) and two colsets karla range in 2013 and i see lot of cracks got developed suddenly and i am attaching the photos. Its a defect as we got checked with plumber and all the washbasin and closet is about to break. Kindly inspect and replace the items

Replacement required

Dealer - ceramic gallery - bangalore

Address of owner/house...

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Plumper tight the water inlet but water tank fitting were damaged...

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Hi, my name is tom,
I am writing to inform you that my customer complaint has still not been answered/solved. We bought 4 toilets and flushtanks, and since i have bought them from madonna in kottayam with a 10year guarantee and after installing each one, they have cracked and have continuously been leaking. Our water tank is constantly dry because the leaking is resulting in our bathroom floors being completely wet. We have complained...

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Address: 41,Kaleekal Mahaneim ,Eswaran thampi nagar.Kallyam po . Mukkola all,, Thiruvananthapuram, Kerala, 695043

Website: Consumer complaints

From our home all bathroom closets from rak. Recently we found two flush tanks having cracks. One already water flowing out from the tank and the other one is just coming out water as drops. We need to replace it. Already we replaced one with our cost. Our plumber said that it will not replace as free. But from your dealer we know that we can make a complaint. So i am doing here...

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Address: East Singhbhum, Jharkhand, 831001

Ajanta marbles
[protected]
Jamshedpur
Jharkhand

What kind of service is this from rak ceramics.
My account ajanta marbles was debited with rs. 300000/- on the 13th of jan. 2020 against order of tiles.
The total billing was around 4.5 to 5 lakhs.
Firstly i was informed that the material will reach in another 7 to 8 days only then i will have to transfer the remaining amount of 2 lakhs.br...

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